Privacy Policy

1. Introduction

Kynesis Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

We value your trust and strive to be transparent about our data practices. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use our services.

This Privacy Policy applies to information we collect on our website, in email, text, and other electronic messages between you and us, and through any mobile applications we may develop.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

• Contact information (such as name, email address, mailing address, and phone number)
• Professional information (such as job title, department, and company name)
• Account credentials (such as username and password)
• Payment information (such as credit card details and billing address)
• Communication preferences and marketing choices
• Feedback and correspondence (such as information you provide in your responses to surveys, when you participate in market research activities, or when you contact us)

Usage Information

• Device information (such as your IP address, browser type, operating system, and device identifier)
• Usage data (such as how you use our services, which pages you visit, the time and duration of your visits)
• Location data (such as general geographic location based on your IP address)

We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties, such as business partners and analytics providers.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain functions.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

4. How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

Your Consent

By using our Site users agree that they consent to:

• The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting dataprotection@kynesis-consulting.com.

5. Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

• Users have provided their consent to the processing of their data for one or more specific purposes.

6. How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical

7. GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

8. Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible.

9. Information Sharing and Disclosure

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;
• If it is required for any legal proceeding;
• To prove or protect our legal rights; and
• To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

10. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular monitoring of our systems for possible vulnerabilities and attacks
• Staff training on security and privacy practices

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

11. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete information about you.
• Deletion: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal information in certain circumstances.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

How to Access, Modify, Delete, or Challenge Your Data

If you would like to:

• Know if we have collected your personal data
• Understand how we have used your personal data
• Know if and to whom we have disclosed your personal data
• Request deletion or modification of your personal data
• Exercise any of your other rights under the GDPR

Please contact us at info@kynesis-consulting.com. We will respond to your request within the time period required by applicable law.

Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision.

12. International Data Transfers

Our services are operated in the United Kingdom. If you are located outside of the UK, please be aware that information we collect will be transferred to and processed in the UK and potentially other countries. By using our services, you consent to this transfer and processing of your personal information in countries which may not have data protection laws that provide the same level of protection as those in your country of residence.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States or other countries which have not been deemed to provide an adequate level of data protection, we use legal mechanisms designed to help ensure your rights and protections, such as Standard Contractual Clauses approved by the European Commission.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes to this Privacy Policy, we will make reasonable efforts to provide notification through our website or by email (if we have your email address).

14. Contact Us

Contact Information

If you have any questions, concerns or complaints, you can contact us at info@kynesis-consulting.com. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.