Table of Contents
1. Introduction
Kynesis Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
We value your trust and strive to be transparent about our data practices. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use our services.
This Privacy Policy applies to information we collect on our website, in email, text, and other electronic messages between you and us, and through any mobile applications we may develop.
2. Information We Collect
We collect several types of information from and about users of our services, including:
Personal Information
- Contact information (such as name, email address, mailing address, and phone number)
- Professional information (such as job title, department, and company name)
- Account credentials (such as username and password)
- Payment information (such as credit card details and billing address)
- Communication preferences and marketing choices
- Feedback and correspondence (such as information you provide in your responses to surveys, when you participate in market research activities, or when you contact us)
Usage Information
- Device information (such as your IP address, browser type, operating system, and device identifier)
- Usage data (such as how you use our services, which pages you visit, the time and duration of your visits)
- Location data (such as general geographic location based on your IP address)
We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties, such as business partners and analytics providers.
4. How We Use Your Information
We use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information, including confirmations and invoices
- Send administrative information, such as updates to our terms, conditions, and policies
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our website
- Comply with legal obligations and enforce our legal rights
We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
5. Information Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Kynesis Consulting, our customers, or others.
- With Your Consent: We may share your information with third parties when you have given us your consent to do so.
We do not sell, rent, or lease your personal information to third parties without your explicit consent.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular monitoring of our systems for possible vulnerabilities and attacks
- Staff training on security and privacy practices
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct inaccurate or incomplete information about you.
- Deletion: You have the right to request that we delete your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to our processing of your personal information in certain circumstances.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the time period required by applicable law.
Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision.
8. International Data Transfers
Our services are operated in the United Kingdom. If you are located outside of the UK, please be aware that information we collect will be transferred to and processed in the UK and potentially other countries. By using our services, you consent to this transfer and processing of your personal information in countries which may not have data protection laws that provide the same level of protection as those in your country of residence.
When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States or other countries which have not been deemed to provide an adequate level of data protection, we use legal mechanisms designed to help ensure your rights and protections, such as Standard Contractual Clauses approved by the European Commission.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
For significant changes to this Privacy Policy, we will make reasonable efforts to provide notification through our website or by email (if we have your email address).
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Kynesis Consulting
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
- privacy@kynesis-consulting.com
- +44 (0) 771 441 2644
For more information about our services, please visit our homepage or review our Terms of Service.